Thank you, Jim and Jason, for your help with this. I was all set to go with the run process javascript solution but in the meantime, I was working with BMC on the original run process idea. They were able to get that working to accomplish the ideal scenario: log the user out of Remedy, clear the Remedy credentials from IE and return the user to the company homepage. So I will be going with that. Here's the final run process that accomplishes all of the above: PERFORM-ACTION-OPEN-URL current "http://<actual midtier server name>/mid-tier/servlet/LogoutServlet?goto=http%3A%2F%2Fcvtynet.cvty.com% 2F <http://<actual midtier server name>/mid-tier/servlet/LogoutServlet?goto=http%3A%2F%2Fcvtynet.cvty.com% 2F> "
Jenni Wacholz 480-445-2517 WFH Wednesdays 602-606-7484 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ashton, Jim (JUS) Sent: Tuesday, March 30, 2010 6:38 AM To: [email protected] Subject: Re: How can I close browser windows from an active link? ** Try it this way: javascript:window.opener=self;window.close(); Best regards, Jim. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
