In a brief scenario, I will get server alerts from my monitoring tool where the remedy system need to create an incident. How can I do it? I would like to know what kind of integration interface is required on this task.
Thanks & Regards, Ram Rudra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Friday, April 23, 2010 8:30 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration My experience ha been that the 3rd party apps provide the integration pieces, usually using the API set provided in the User tool client libraries. ------Original Message------ From: Ram Rudra Sender: Arslist To: Arslist ReplyTo: Arslist Subject: ARS 7.1 with 3rd party monitoring tool integration Sent: Apr 23, 2010 7:53 AM Hi All, What Software module from remedy do i require to download from BMC EPD site for 3rd party software integrations. Thanks & Regards, Ram Rudra ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" Rick ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
