You may also use the email functionality. Thanks Mahesh
On Fri, Apr 23, 2010 at 10:18 AM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > If your monitoring tool has the ability to call web services then that is > how I would go about doing the integration. > > Basically the following... > > Monitoring tool detects problem and calls a Remedy web service (on a Remedy > Mid Tier web server) to push data. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Ram Rudra > Sent: Friday, April 23, 2010 10:16 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.1 with 3rd party monitoring tool integration > > In a brief scenario, > > I will get server alerts from my monitoring tool where the remedy system > need to create an incident. How can I do it? I would like to know what kind > of integration interface is required on this task. > > Thanks & Regards, > Ram Rudra > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Rick Cook > Sent: Friday, April 23, 2010 8:30 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.1 with 3rd party monitoring tool integration > > My experience ha been that the 3rd party apps provide the integration > pieces, usually using the API set provided in the User tool client > libraries. > > ------Original Message------ > From: Ram Rudra > Sender: Arslist > To: Arslist > ReplyTo: Arslist > Subject: ARS 7.1 with 3rd party monitoring tool integration > Sent: Apr 23, 2010 7:53 AM > > Hi All, > > What Software module from remedy do i require to download from BMC EPD site > for 3rd party software integrations. > > Thanks & Regards, > Ram Rudra > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > Rick > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
