Hi,
You mean that it is possible to set the floating license timeout to 30
minutes??? This is definitely news to me!
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi Amanullah,
> You could try setting the value in the ar.cfg file to .5 (lowest
> possible value)
> You cannot do that through the interface though.
> You have to manually edit the ar.cfg file
> License-Timeout: .5
>
> Respectfully,
>
> William Abdo
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
> Sent: Wednesday, May 19, 2010 5:07 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Can we release the user without Administrator rights
>
> Hi Amanullah,
>
> Have you tried to evaluate your current license usage with the free
> test-version of RRR|License? In the typical situation, you can free up
> about 20-30% of your floating licenses just by assigning them to the
> right
> person!
>
> I definitely think that you need to be an administrator to perform the
> release, but I am not 100% sure. You have to try it out. Possibly a
> change
> to the permissions of the below mentioned Vendor-form will suffice.
>
> The release is triggered by a push-fields to the FORM:
> "AR System Administration: License Review"
>>From the ACTL:
> "AR System Administration: ManageUserLic - On Release User Button"
>
> Note that it is not allowed to use this functionality on a regular basis
> to circumvent the BMC Remedy license policy.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
> logs.
> Find these products, and many free tools and utilities, at
> http://rrr.se.
>
>> Hi there,
>> Version 7.1
>> We are releasing the user from Remedy as follows.
>> AR System Administration Console
>> Application
>> Users / Groups / Roles
>> then click on License review
>> in this way we can release the user for floating and fixed license.
>> My question is "is there any way we can release the user without using
> AR
>> System Administration Console"
>> Is there any possibility we can release the user without Administrator
>> rights??
>>
>> Thanks in advance
>>
>> Thanks & Regards
>>
>> Amanullah
>> Software Consultant
>>
>>
>>
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