Hi Misi, Yes, But you you must do it in the ar.cfg file directly, you can not make this change through the gui. Respectfully,
William Abdo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Wednesday, May 19, 2010 9:18 AM To: arslist@ARSLIST.ORG Subject: Re: Can we release the user without Administrator rights Hi, You mean that it is possible to set the floating license timeout to 30 minutes??? This is definitely news to me! Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi Amanullah, > You could try setting the value in the ar.cfg file to .5 (lowest > possible value) > You cannot do that through the interface though. > You have to manually edit the ar.cfg file > License-Timeout: .5 > > Respectfully, > > William Abdo > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky > Sent: Wednesday, May 19, 2010 5:07 AM > To: arslist@ARSLIST.ORG > Subject: Re: Can we release the user without Administrator rights > > Hi Amanullah, > > Have you tried to evaluate your current license usage with the free > test-version of RRR|License? In the typical situation, you can free up > about 20-30% of your floating licenses just by assigning them to the > right > person! > > I definitely think that you need to be an administrator to perform the > release, but I am not 100% sure. You have to try it out. Possibly a > change > to the permissions of the below mentioned Vendor-form will suffice. > > The release is triggered by a push-fields to the FORM: > "AR System Administration: License Review" >>From the ACTL: > "AR System Administration: ManageUserLic - On Release User Button" > > Note that it is not allowed to use this functionality on a regular basis > to circumvent the BMC Remedy license policy. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > Find these products, and many free tools and utilities, at > http://rrr.se. > >> Hi there, >> Version 7.1 >> We are releasing the user from Remedy as follows. >> AR System Administration Console >> Application >> Users / Groups / Roles >> then click on License review >> in this way we can release the user for floating and fixed license. >> My question is "is there any way we can release the user without using > AR >> System Administration Console" >> Is there any possibility we can release the user without Administrator >> rights?? >> >> Thanks in advance >> >> Thanks & Regards >> >> Amanullah >> Software Consultant >> >> >> >> DISCLAIMER: >> "This e-mail message including any of its attachments is intended > solely >> for the addressee(s) and may contain privileged information. If you > are >> not the addressee or you have received this email message in error, > please >> notify the sender who will remove your details from its database. You > are >> not authorized to read, copy, disseminate, distribute or use this > e-mail >> message or any attachment to it in any manner and must delete the > email >> and destroy any hard copies of it. >> This e-mail message does not contain financial instructions or > commitments >> of any kind. Any views expressed in this message are those of the >> individual sender and do not necessarily reflect the views of Emirates > NBD >> PJSC, or any other related subsidiaries, entities or persons." >> >> > ________________________________________________________________________ > _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >> >> -- >> This message was scanned by ESVA and is believed to be clean. >> >> > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
