Could it be a system memory issue, or disk space? It would probably slow way down if it had to start swapping.
Some of the installer versions don't restart the Remedy service as they should - you have to start it manually. Your log files might give an idea where it's stuck. Rick On Wed, May 19, 2010 at 10:36 AM, Hulmes, Timothy W Mr CTR US USA < [email protected]> wrote: > ** > > Having major problems upgrading to ITSM 7.6 > > > > We have upgraded to ARS7.5 Patch 4/CMDB 7.6 Patch 1 successfully. > > Currently running ITSM 7.0.03 Patch 9 with compatibility patch. > > > > Every time I attempt to upgrade, making a clone of production, the install > gets stuck at “Installing ITSM extensions 43% Complete” I have at times let > it run for over 2 days just to make sure it actually didn’t take that long. > > > > > Only way to kill is to either restart ARS Server or cancel the install. > > > > Has anyone seen or heard of this install getting stuck at 43%? > > > > I have even tried ITSM 7.5, 7.5.01, and 7.6 with no patches and they all > stop at 43%. > > > > > > > > ITSM 7.0.03 P9 > > > > ARS 7.4 P4 > > > > CMDB 7.6 P1 > > > > Windows 2003 > > > > SQL2005 > > > > > > Tim > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
