That's "normal" behavior on 2008; make sure that you license the AR Server based upon the physical address seen in ipconfig /all, not in the Licensing form on ARS.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramy S. Ayoub Sent: Tuesday, May 25, 2010 10:07 AM To: [email protected] Subject: Remedy 7.5 Patch 4 Reset the Host ID each time the server restarted ** Dear list, We are in Stage to install Remedy 7.5 Patch 4 on windows 2008 and Sql 2008 in VMWare and every restart to the machine the Host ID for the ARSERVER restarted also !! with values as numbers for example 2383404978 any advice ! Best Regards, Ramy Ayoub _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

