That's good news, but I didn't see anything in the Release Notes referencing it.
Rick On Tue, May 25, 2010 at 1:00 PM, strauss <[email protected]> wrote: > ** > > Looking at the VM-based ARS 7.5 system where I applied patch 005 yesterday, > that problem does appear to be fixed. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Maher, Jeff > *Sent:* Tuesday, May 25, 2010 2:10 PM > > *To:* [email protected] > *Subject:* Re: Remedy 7.5 Patch 4 Reset the Host ID each time the server > restarted > > > > ** > > There is a KB article about this (KB ID 20015161), it is scheduled to be > fixed in patch 5 which was just released, you may want to go get that if > you’re having trouble getting it to work with the MAC address from ipconfig > and this is a new install. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Ramy S. Ayoub > *Sent:* Tuesday, May 25, 2010 11:44 AM > *To:* [email protected] > *Subject:* Re: Remedy 7.5 Patch 4 Reset the Host ID each time the server > restarted > > > > ** > > just request trial lic from BMC and when trying to apply the lic , i have > warring msg says the the lic not invalid however its recorded in the lic > form !! > > > > Best Regards > > > > On 5/25/10, *strauss* <[email protected]> wrote: > > ** > > I have several AR servers licensed on 2008 R2 systems. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Ramy S. Ayoub > *Sent:* Tuesday, May 25, 2010 10:37 AM > *To:* [email protected] > *Subject:* Re: Remedy 7.5 Patch 4 Reset the Host ID each time the server > restarted > > > > ** > > ** > > > > I will Request Trial Now and see the AR Server will Accept this lic or not > , did you try it before ! > > > > On 5/25/10, *strauss* <[email protected]> wrote: > > ** > > That’s “normal” behavior on 2008; make sure that you license the AR Server > based upon the physical address seen in ipconfig /all, not in the Licensing > form on ARS. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Ramy S. Ayoub > *Sent:* Tuesday, May 25, 2010 10:07 AM > *To:* [email protected] > *Subject:* Remedy 7.5 Patch 4 Reset the Host ID each time the server > restarted > > > > ** > > Dear list, > > We are in Stage to install Remedy 7.5 Patch 4 on windows 2008 and Sql 2008 > in VMWare and every restart to the machine the Host ID for the ARSERVER > restarted also !! with values as numbers for example 2383404978 > > > > any advice ! > > > > Best Regards, > > Ramy Ayoub > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
