Hi Michael,

 thanks a lot for your reply. That is really pity... I found the
following facts as well:

1. Only customizable are the templates.
2. The Thesaurus functionality (Stop file as well) is not working with
Cyrillic words and symbols.

If someone else knew other restrictions, I will appreciate if share
them with us.

Cheers,
 Plamen Ivanov


On 26 Май, 14:56, Michael Ziniti <[email protected]>
wrote:
> Plamen,
>
> I had a similar request which I asked BMC and they claim that most of the UI 
> is stored in the rkm.war file. This means that it's essentially not 
> customizable.
>
> Michael
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of pivanov
> Sent: Wednesday, May 26, 2010 1:32 AM
> To: [email protected]
> Subject: Customizing BMC Remedy Knowledge Management 7.5
>
> Dear Colleagues,
>
>  i need to customize the BMC Remedy Knowledge Management 7.5. For that
> reason, i must to change the Titles on the user interface (like Home,
> Search, Browse, News Flashes and etc), but i can not find where RKM
> store them. Can someone help me on that?
>
> Cheers,
>  Plamen Ivanov
>
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