Just wondering how everyone out there removes records, HelpDesk tickets specifically and it's audits from the system. I was going to have an escalation that went through and remove all of the based on that cirteria, have a delete flag or something, but how is everything removing the Audit logs and for that matter all other forms related, Worklogs, SLM:Measurements etc...
Just for the audit logs though for help desk, form is HPD:HelpDesk_AuditLogSystem Is the best way to in the same workflow that is deleting the helpdesk record to do a delete on the Audit log record if the $Original Request ID$ = 'Entry ID' Not looking so much for a hey do this but just wondering what everyone does -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
