ARS usually runs under the local system account on Windows - this account probably does not have permissions to access the shared drive. You may need to set ARS to run as a specific user (via the services control panel entry for the service) if you cannot access the file locally on the server.
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hany Abd El_Fatah Sent: 07 June 2010 15:49 To: [email protected] Subject: run process to Attach file from shared path Issue ** Hi, i face error "File pointer is NULL or not a valid file pointer (ARERR 295)" when i use $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 1000000253 <Shared File Path> in a filter when try to attach a file from shared path even if i map it as a network drive. any ideas ARSystem 7.1 patch 4 OS: windows 2003 DB:SQL server 2005 -- BR, Hany _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

