Hany, Assign a drive letter say Z: to the network path and see if that works..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Hany Abd El_Fatah Sent: Monday, June 07, 2010 11:19 AM To: [email protected] Subject: Re: run process to Attach file from shared path Issue ** sure i rstareted thee service, and also i can access the file through UNC path On Mon, Jun 7, 2010 at 7:10 PM, Walters, Mark <[email protected]> wrote: ** Did you restart the service after changing the logon details? Make sure you’re accessing the file using an UNC path (\\server\share\file). Enable logon auditing on the server sharing the file and see if it’s failing for any reason? Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hany Abd El_Fatah Sent: 07 June 2010 16:06 To: [email protected] Subject: Re: run process to Attach file from shared path Issue ** thanks for your response, i can access the file localy and i grant full control access to the shared folder and to the file and tried to map the folder as network drive to be like local but still not working i changed the service log on with user exist in the twos servers with the same password and it's not working too On Mon, Jun 7, 2010 at 5:53 PM, Walters, Mark <[email protected]> wrote: ** ARS usually runs under the local system account on Windows – this account probably does not have permissions to access the shared drive. You may need to set ARS to run as a specific user (via the services control panel entry for the service) if you cannot access the file locally on the server. Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hany Abd El_Fatah Sent: 07 June 2010 15:49 To: [email protected] Subject: run process to Attach file from shared path Issue ** Hi, i face error "File pointer is NULL or not a valid file pointer (ARERR 295)" when i use $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 1000000253 <Shared File Path> in a filter when try to attach a file from shared path even if i map it as a network drive. any ideas ARSystem 7.1 patch 4 OS: windows 2003 DB:SQL server 2005 -- BR, Hany _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
