Angus...I'm a fan of the native client as well...but tell me this....would you use Amazon or Ebay if you needed to load a client to get to it? Maybe, maybe not...but I doubt that you WOULDN'T use it if you had to use the web browser, right? The default delivery method for this type of software these days is web...maintaining clients is a royal pain in the ARS (sorry...couldn't resist the pun)...web applications are robust and those apps that rely on client based interactions need to update their interfaces to allow for newer technologies.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Angus Comber Sent: Thursday, June 24, 2010 2:19 PM To: arslist@ARSLIST.ORG Subject: Re: AR User Tool Deprecated? I believe this is true and think BMC are making a big mistake for the following reasons: 1. The thick client has a client based API, using COM, which is used by many third party products, including our own, and this capability is really useful for integration with other products. All this functionality will be lost. 2. It is administrators, not users, pushing for web front ends, simply for deployment reasons. Users prefer responsive, rich functionality applications. Anyone who has used Siebel will know what I mean. I have no problem with a web alternative but if they go for thin client only, then that is not good news from my perspective. Angus ----- Original Message ----- From: "NNMN" <naveen...@gmail.com> Newsgroups: public.remedy.arsystem.general To: <arslist@ARSLIST.ORG> Sent: Thursday, June 24, 2010 8:40 AM Subject: AR User Tool Deprecated? > Hi ARSers, > > I have been hearing that AR User tool is getting deprected. I have few > questions on this. > > - Is it really going to get deprecated? Is ARS8.0 going to have a thick > client? > - If it is just through mid-tier then will the DDE, OLE, macros etc be > removed from active link actions. > - Is mid-tier expected to come up with more capabilities so as to tackle > client dependencies? > > Not sure who can answer this. But would also be cool to get your own views > on this. > > Cheers, > Naveen > > ----- > With Warm Regards, > Naveen > -- > View this message in context: > http://old.nabble.com/AR-User-Tool-Deprecated--tp28979740p28979740.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
