David,
Is this a pull of the initial Patch 5, or the revised Patch 5 that came out
recently?....and why do we again have a scenario where we have two of the
same patch version running around?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Friday, July 09, 2010 11:58 AM
To: [email protected]
Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010

BMC thought it proper to issue a flash warning about the issue and to
withdraw the patch until a fix could be put in place.  The issue is
described in the flash announcement:

"A licensing and audit issue was fixed in AR System 7.5.00 patch 005
(SW00369044)
and 7.1.00 patch 010 (SW00369045). The fix for this issue causes a higher
than
expected memory usage, which could result in the AR System server not
responding. Until the issue is resolved, BMC is withdrawing the
aforementioned
patches and customers are instructed not to load them. BMC will send further
communication when this problem is fixed."

The effects will be seen more on 32-bit processes than on 64-bit processes.
So if you're on AR System 7.5.00 on UNIX or Linux, the effects should be
minimally seen.  

BMC hopes the fix will be available soon and the patches reissued.  The fix
will most likely be isolated to just replacing the AR System server
executable.

Official announcement can be found here:

http://documents.bmc.com/supportu/documents/09/40/160940/160940.pdf

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of patchsk
Sent: Friday, July 09, 2010 10:48 AM
To: [email protected]
Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010

Hmm...I just applied revised patch5 just yesterday. Seems more work to
me ahead.

On Jul 9, 10:42 am, Guillaume Rheault <[email protected]> wrote:
> WOW....
> Where does the buck stop?
>
> Guillaume
>
> ________________________________
> From: Action Request System discussion list(ARSList) [[email protected]]
on behalf of Tomasiewicz, Mike (Information Technology)
[[email protected]]
> Sent: Friday, July 09, 2010 1:33 PM
> To: [email protected]
> Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
>
> **
> Too late for us, unfortunately . my DEV server is a WRECK!
>
> .:Mike:.
>
> From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Shellman, David
> Sent: Friday, July 09, 2010 12:13 PM
> To: [email protected]
> Subject: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
>
> **
> Hmm.  Just received a support announcement for "the withdrawal of AR
System 7.5.00 Patch 005 and 7.1.00 Patch 010."
> Dave
>
> Dave Shellman
>
> Phone:  (717) 810-3687
> Fax:    (717) 810-2124
> email:  [email protected]
>
> Tyco Electronics
> MS 161-043
> PO Box 3608
> Harrisburg, PA 17105-3607
>
> _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
> _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
>
>
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