Indeed.  I appreciate how BMC has improved their release processes over the
past few years, but this practice of re-using patch numbers is a major no-no
from a Release Mgmt. perspective.  At least name them 5a, 5b... or 5.1,
5.2... or something.

Rick

On Fri, Jul 9, 2010 at 2:13 PM, LJ LongWing <[email protected]> wrote:

> David,
> Is this a pull of the initial Patch 5, or the revised Patch 5 that came out
> recently?....and why do we again have a scenario where we have two of the
> same patch version running around?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Easter, David
> Sent: Friday, July 09, 2010 11:58 AM
> To: [email protected]
> Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
>
> BMC thought it proper to issue a flash warning about the issue and to
> withdraw the patch until a fix could be put in place.  The issue is
> described in the flash announcement:
>
> "A licensing and audit issue was fixed in AR System 7.5.00 patch 005
> (SW00369044)
> and 7.1.00 patch 010 (SW00369045). The fix for this issue causes a higher
> than
> expected memory usage, which could result in the AR System server not
> responding. Until the issue is resolved, BMC is withdrawing the
> aforementioned
> patches and customers are instructed not to load them. BMC will send
> further
> communication when this problem is fixed."
>
> The effects will be seen more on 32-bit processes than on 64-bit processes.
> So if you're on AR System 7.5.00 on UNIX or Linux, the effects should be
> minimally seen.
>
> BMC hopes the fix will be available soon and the patches reissued.  The fix
> will most likely be isolated to just replacing the AR System server
> executable.
>
> Official announcement can be found here:
>
> http://documents.bmc.com/supportu/documents/09/40/160940/160940.pdf
>
> -David J. Easter
> Sr. Product Manager, Enterprise Service Management
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of patchsk
> Sent: Friday, July 09, 2010 10:48 AM
> To: [email protected]
> Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
>
> Hmm...I just applied revised patch5 just yesterday. Seems more work to
> me ahead.
>
> On Jul 9, 10:42 am, Guillaume Rheault <[email protected]> wrote:
> > WOW....
> > Where does the buck stop?
> >
> > Guillaume
> >
> > ________________________________
> > From: Action Request System discussion list(ARSList) [
> [email protected]]
> on behalf of Tomasiewicz, Mike (Information Technology)
> [[email protected]]
> > Sent: Friday, July 09, 2010 1:33 PM
> > To: [email protected]
> > Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
> >
> > **
> > Too late for us, unfortunately . my DEV server is a WRECK!
> >
> > .:Mike:.
> >
> > From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Shellman, David
> > Sent: Friday, July 09, 2010 12:13 PM
> > To: [email protected]
> > Subject: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010
> >
> > **
> > Hmm.  Just received a support announcement for "the withdrawal of AR
> System 7.5.00 Patch 005 and 7.1.00 Patch 010."
> > Dave
> >
> > Dave Shellman
> >
> > Phone:  (717) 810-3687
> > Fax:    (717) 810-2124
> > email:  [email protected]
> >
> > Tyco Electronics
> > MS 161-043
> > PO Box 3608
> > Harrisburg, PA 17105-3607
> >
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
> > _attend WWRUG10www.wwrug.comARSlist: "Where the Answers Are"_
> >
> >
>
> ____________________________________________________________________________
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>
> ____________________________________________________________________________
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>
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