Its not perfect, but this is what I reduced it down to:

   - Configuration Items (CIs) - The specific things in your environment.
   - Product Catalog - The different TYPES of those things in your
   environment.
   - Operational Catalog - The things you DO to the things in your
   environment.  "Operationally" how you deal with them.

Hope that helps

Thad

On Tue, Jul 13, 2010 at 8:06 AM, Vianna Vianna <[email protected]>
wrote:
> **
> Hello!
> I've been asked to define Operational and Product Categorization and
> identify the differences between the two.  I'm having a difficult time
> putting it into words. Does anybody have a brief document or something
that
> can help explain why we differentiate now?
>
> Thanks!
>
> Vi
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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