Hello John, Thank you for your opinions. I take into account the problems you had. To get the Subject line, I just do a 'Set field' action when a record is created on 'AR System Email Messages' that saves the Incident number, so later from Brigde form I do a 'Set field' to recover the 'Subject line' from the MAX Email id that has the mentioned Incident number . So I will not do any push fields from AR System email Messages form ---> BridgeForm nor BridgeForm --> AR System email Messages.
By the moment I do a push field action From BrigdeForm to HPD:Help Desk. In case there were problems I would change it for an escalation. Kind regards, Sergio Tomillero -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/How-to-get-the-Subject-line-when-sending-an-email-that-performs-a-submit-action-tp5371700p5373486.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
