I am WAY past that now, including upgrading SLM 7.1.00.002 to 7.6 and applying 7.6.00.01 - back in early June. I have never heard of any requirement to upgrade by way of 7.5.01.003, so of course I did not.. What did I miss?
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mahesh Sent: Thursday, August 05, 2010 3:02 PM To: [email protected] Subject: Re: modifying OOTB incident create Web Service ** FYI.... If you are running ITSM 7.0 Incident Management along with SLM and are trying to upgrade to ITSM 7.6 Patch 1, there is a defect (# SW00343855) associated with the installer which would require an intermediate step of upgrading to 7.5.1 Patch 3. Thanks Mahesh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

