When you are performing the advanced search and the application crashes, the crash should get reported to tomcat logs. There must be at least 1 file that has not been moved to the commons location that needs to be there.. If that is the problem, tomcat logs will report the class that caused the crash and you could look for that class in your mid-tier and RKM jar files, find the one that contains it, and move it to the common folder. Restart Tomcat after doing that..
Cheers Joe ________________________________ From: "Murnane, Phil" <[email protected]> To: [email protected] Sent: Tue, August 10, 2010 9:55:12 AM Subject: Re: RKIM 7.2 Kills Tomcat Service Check the BMC KB for an article about certain libs that have to moved around on the filesystem when running rkm and midtier on the same host. I don't remember the exact libs/folders, but what happens is that the midtier app loads a lib as private, and then when rkm needs the lib, it can't be loaded because it's already resident elsewhere. This doesn't really sound like your problem, but it might help. FWIW, --Phil -------------------- Phil Murnane, Sr Consultant Windward IT Solutions, Service Management Practice Email: [email protected] Mobile: 703-896-6435 Web: www.WindwardITS.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Baker Sent: Tuesday, August 10, 2010 04:21 To: [email protected] Subject: RKIM 7.2 Kills Tomcat Service Kelly, If Tomcat fails to start, you correctly point out that a port conflict could be the cause. However, Carin suggests that it dies after use, which rules out a port conflict. John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
