When trying to run the OOB reports from Remedy 7.5 (ITSM 7.6) using the
web interface (thin client), I get the following error:
"Error during processing : ARERR [9260] Report location is missing from
report settings configuration page. Please see your administrator."
 
However, when I checked the Midtier Guide, it says:
 
 
Our midtier Report settings is configured as No Report Engine, so that
means we should be able to run the OOB reports of Remedy?
 
Can someone confirm if either BusinessObjects Enterprise XI or Crystal
Reports Server XI needs to be installed in order to run the OOB reports
from Remedy using the thin client?
 
Thanks!
 
Regards,
Kali
 

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