I'm running Service Request 2.2.00 patch 003 and ARS 7.5.00 patch 006 in a development environment. I can create REQ tickets but they are not creating the INC ticket. This particular template I'm using does not require an approval. When I look at the REQ ticket in the Service Requests form I do not see any errors so I'm wondering why the INC ticket is not being created. Has anyone seen this before and if so how did you resolve it. Thanks for your time, Larry B.
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