Hello List,

I'm using AR 7.5 patch 4 and CMDB 7.6 patch 1, running on Redhat RHEL 5.

I'm new to this world, and it may very well be that I'm trying to do
something that is not supported. Using ADDM 8.1, I've gathered some 7000
CIs, of which, about 2000 are servers. All of the servers have one of two
unique naming conventions. My goal is to pull just the servers into sandbox
for Demo, then promote them into BMC.ASSET.

When I go into Atrium Core Console, then into Explorer, then choose the
"Find" accordion folder/tab, if I simply choose "Search" I get back all of
the CIs. But I've been unable to filter this list at all, using any of the
"built in" options. For instance, if I choose "Computer with OS" and then
for the "OS Type", choose "Linux" and click "Search", I get zero results
back. Even though I know there are hundreds of CIs with a Linux OS, and can
see them when I do the unqualified search.

If I can figure out how to accomplish this one search/display filter, I
imagine I can apply the same principle to others. Can someone please tell
me what I'm missing (or the relevant documentation that will help)? I've
read hundreds of pages in the BMC online documentation as well as an RMI
CMDB course booklet (600 pages itself - nothing to sneeze at) :)  and have
so far been unsuccessful.

Thanks,
Sam


-- Sam Morris
Service Assurance
Union Pacific Railroad, Omaha NE
402-544-2443 (Office)
402-490-8775 (Cellular)
email: sam -a-t- up (-period-) com
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