Hi all,

We are installing 7.0.01 patch 008 on a new box in an attempt to separate 
our 3 instances of our dev environment that were residing on the same box. 
 This is to allow us to upgrade to 7.5 "peacefully".
We did a previous test on another server without any issues at all, but 
unfortunately, we have to give back that one.  We are following the exact 
same procedure on this new box, but we are getting errors with the 
WebService and the plugin.   According to our server team the new 
environment is exactly the same as the one used in our smoke tests... 
Taking their words on this at this point.
And we do see the arplugin running in the tasks manager and we do have the 
WebService.dll installed too.

This is the error we keep getting both when we launch the workflow that 
uses the webservices and in the arerror.log
Even with the plug-in-server log activated and set to all, we do not have 
any logs being created.


*****************
arerror.log:
Tue Sep 07 12:24:38 2010  390695 : An error has occurred while loading a 
plug-in. (ARERR 8756)
Tue Sep 07 12:24:38 2010     WebService.dll: The specified module could 
not be found.
******************************

The WebService.dll is there at the same location as all the other dll and 
with the executable files.
It is also in the conf file under:

Plugin: WebService.dll

If I look at my tasks running on the server, arplugin is there in also 
showed as being started in the armonitor.log. (as below)

**********************************
armonitor:
Tue Sep 07 12:24:38 2010     AR Monitor version 7.0.01 Patch 008 
200805271830 started.

Tue Sep 07 12:24:38 2010   (ARNOTE 0)

Tue Sep 07 12:24:38 2010     AR Monitor started.

Tue Sep 07 12:24:38 2010   (ARNOTE 0)

Tue Sep 07 12:24:38 2010     ARMonitor child process (pid:2516) started.
"d:\program files\cac ar system\arserver.exe"

Tue Sep 07 12:24:38 2010   (ARNOTE 0)

Tue Sep 07 12:24:38 2010     ARMonitor child process (pid:780) started.
"d:\program files\cac ar system\arplugin.exe"

Tue Sep 07 12:24:38 2010   (ARNOTE 0)

Tue Sep 07 12:24:38 2010     ARMonitor child process (pid:2576) started.
"d:\program files\cac ar system\arsvcdsp.exe"

Tue Sep 07 12:24:38 2010   (ARNOTE 0)

Tue Sep 07 12:24:38 2010     Pausing for max 900 seconds or until server 
up.

Tue Sep 07 12:25:20 2010   (ARNOTE 0)

Tue Sep 07 12:25:20 2010     Server indicates that it's up.
****************************************
Support's answer was to send us a new WebService.dll which did not change 
anything

What am I missing?


Win 2003
remote SQL2005
ARS 7.0.01 patch 008 on the way to 7.5 patch 004
JRE 1.5.0_12


Thanks for any clues! 

Pascale Boyer
Remedy Technical Lead & Developer
Daimler Trucks North America LLC
Montgomery Park,  9th floor 
Portland, OR 97210 U.S.A

Phone:503-745-6569
Email:pascale.bo...@daimler.com

http://www.daimler-trucksnorthamerica.com 



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