Found it .. and rebooting the server now... Hope this fix it
Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com frederick.w.gro...@xo.com Sent by: arslist@ARSLIST.ORG 09/07/2010 02:10 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. Control Panel -> System Or Right Click My Computer and choose Properties (and then the Advanced tab) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com Sent: Tuesday, September 07, 2010 3:59 PM To: arslist@ARSLIST.ORG Subject: Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. ** I think I may have found the problem, but I don't remember how to fix it :o( If I launch the arplugin from the DOS I get a JVM.dll missing error. But it is there in the java\bin\client folder. If I set the path when in DOS I do see D:\Program Files\CAC AR System>arplugin -m Action Request System(R) Plug-In Server Version 7.0.01 Patch 008 200805271830 Copyright (c) 2001 - 2006 BMC Software, Inc. All rights reserved. Loaded Web Services plugin properly So I am now guessing I need to add this to my system PATH... just don't remember how... Anyone? Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com robert.mole...@gmail.com Sent by: arslist@ARSLIST.ORG 09/07/2010 01:52 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. ** My bad - no your ar.cfg file is correct - webservice.dll is needed and no alias... Based upon your other messages about no logfile being created - my base gut check is directory permissions then... if your remedy service is a 'run as' service account - the file / directory permissions could be wacked... One "command level try" is to comment out the arplugin.exe from armonitor - restart armonitor (remedy service) and then from command line try to startup the plugin server to check for console messages, etc. HTH On Tue, Sep 7, 2010 at 1:33 PM, <pascale.bo...@daimler.com> wrote: ** Robert, This is a 7.0.01 server. The Plugin logs don't even get written. So absolutely nothing. This is a new installation so no other webservice.dll anywhere else. as for Server-Plugin-Alias: ARSYS.ARF.WEBSERVICE ARSYS.ARF.WEBSERVICE <Servername>:<Portnumber> No we do not have that in our ar.conf. Never saw that one before. Is that required for 7.0.01? Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
