Is anyone out there using the Remedy survey in a 7.5 environment? If so,
how's that working for you?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 30, 2010 12:10 PM
To: [email protected]
Subject: Re: Survey Monkey

 

** 

That's the only easy way I would imagine to transfer information from
Remedy to SM automatically to create a survey.

 

You may be able to work around by 'copying' the values, by opening their
web page and and passing values using the URL, but you would need to
know what field values from their web page you would need to pass this
to. This would not automatically submit, without user intervention.

 

Joe

 

 

From: Chowdhury, Tauf <mailto:[email protected]>  

Sent: Thursday, September 30, 2010 9:33 AM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Re: Survey Monkey

 

** 

Joe,

Survey Monkey support states there is no integration via web services or
any other integration path. 

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Mobile:646.483.2779

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, September 29, 2010 1:58 PM
To: [email protected]
Subject: Re: Survey Monkey

 

Tauf,

 

I'd say find out from their support if they have published web services
that you can have your Remedy application to consume. That's the only
easy way I can think of passing data over the internet to a foreign web
application like Survey Monkey.

 

Joe

 

 

 

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