Hi Larry We reboot the server weekly and on an as-needed basis. This morning we rebooted and the issue recurred after a while. And no changes that we're aware of. Thanks for the response!
Date: Thu, 4 Nov 2010 09:41:01 -0700 From: [email protected] Subject: Re: timeout error To: [email protected] ** I would be checking the server for any changes. If you are running MS when's the last time you've rebooted the server? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vianna Vianna Sent: Thursday, November 04, 2010 9:23 AM To: [email protected] Subject: timeout error ** Hi all We're experiencing a major ARS issue. During the opening of any consoles in ITSM we are getting the following: ARERR [94] Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation: (servername) We've restarted services, replaced some old DLL files (per BMC) but the problem recurs. It happens primarily when opening the Overview Console but happens occassionally on Problem or Incident Management console opening as well. We're running ARS 7.5 patch 003 and ITSM 7.0.03 patch 009 Thanks! Vianna _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
