Need to retract last response. It does not work when you click the History
button.

On Wed, Dec 15, 2010 at 9:59 AM, Frank Caruso <[email protected]>wrote:

> I just did this on your listed platform and it worked. I created a new Work
> Info record from an incident, typed in an URL in the Notes field and it
> displayed as a link. It did not work in the Summary field.
>
>
> On Wed, Dec 15, 2010 at 9:49 AM, Tony Cesaro <[email protected]> wrote:
>
>> **
>> I know there was a posting a long time ago about this that never was
>> answered, but I wanted to reach out to see if anyone has figured this out.
>> I went through the Mid-Tier documentation, BMC knowledge base and the
>> arslist archives and haven't found a solution.  This is default behavior in
>> the WUT, but we are migrating to mid-tier only and need this functionality.
>>
>> Basically, I want to type in a URL, like http://www.google.com, save the
>> entry, pull up the worklog and have it displayed as a hyperlink in the Diary
>> history text area, like it may be displayed in your e-mail client.  I have
>> looked at changing the mbShowURL variable from "false" to "true" in the
>> /opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html
>> file, but it's not taking effect after flushing all caches.
>>
>> Has anyone made a change to get this to work?  I wanted to see if there
>> was some sort of config change to make before looking into parsing and
>> converting URLs into html <a href*> tags.  Thanks!
>>
>> ARS 7.6.03
>> Mid-Tier 7.6.03
>>
>> Regards,
>>
>> Tony Cesaro
>> [email protected]
>> http://amcpu.org
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
>

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