Excellent, thanks for the hint. Specifically, I changed the "Show URL" property on the diary field, saved the form, flushed the cache and now it is displaying URLs that are saved in the diary. Thanks so much!
Regards, Tony Cesaro [email protected] http://amcpu.org On Wed, Dec 15, 2010 at 10:36 AM, Easter, David <[email protected]>wrote: > ** > > You’ll need to set the field as an RTF field for this to happen on the > Mid-Tier in version 7.6.03. > > > > -David J. Easter > > Sr. Product Manager, Enterprise Service Management > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tony Cesaro > *Sent:* Wednesday, December 15, 2010 6:49 AM > *To:* [email protected] > *Subject:* Displaying URLs as clickable hyperlinks in Mid-Tier Diary Popup > Editor > > > > ** > > I know there was a posting a long time ago about this that never was > answered, but I wanted to reach out to see if anyone has figured this out. > I went through the Mid-Tier documentation, BMC knowledge base and the > arslist archives and haven't found a solution. This is default behavior in > the WUT, but we are migrating to mid-tier only and need this functionality. > > > > Basically, I want to type in a URL, like http://www.google.com, save the > entry, pull up the worklog and have it displayed as a hyperlink in the Diary > history text area, like it may be displayed in your e-mail client. I have > looked at changing the mbShowURL variable from "false" to "true" in the > /opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html > file, but it's not taking effect after flushing all caches. > > > > Has anyone made a change to get this to work? I wanted to see if there was > some sort of config change to make before looking into parsing and > converting URLs into html <a href*> tags. Thanks! > > > > ARS 7.6.03 > > Mid-Tier 7.6.03 > > > > Regards, > > > Tony Cesaro > [email protected] > http://amcpu.org > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
