You'll need to set the field as an RTF field for this to happen on the Mid-Tier 
in version 7.6.03.

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
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From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Tony Cesaro
Sent: Wednesday, December 15, 2010 6:49 AM
To: [email protected]
Subject: Displaying URLs as clickable hyperlinks in Mid-Tier Diary Popup Editor

**
I know there was a posting a long time ago about this that never was answered, 
but I wanted to reach out to see if anyone has figured this out.  I went 
through the Mid-Tier documentation, BMC knowledge base and the arslist archives 
and haven't found a solution.  This is default behavior in the WUT, but we are 
migrating to mid-tier only and need this functionality.

Basically, I want to type in a URL, like 
http://www.google.com<http://www.google.com/>, save the entry, pull up the 
worklog and have it displayed as a hyperlink in the Diary history text area, 
like it may be displayed in your e-mail client.  I have looked at changing the 
mbShowURL variable from "false" to "true" in the 
/opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html file, 
but it's not taking effect after flushing all caches.

Has anyone made a change to get this to work?  I wanted to see if there was 
some sort of config change to make before looking into parsing and converting 
URLs into html <a href*> tags.  Thanks!

ARS 7.6.03
Mid-Tier 7.6.03

Regards,

Tony Cesaro
[email protected]<mailto:[email protected]>
http://amcpu.org<http://amcpu.org/>
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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