You'll need to set the field as an RTF field for this to happen on the Mid-Tier in version 7.6.03.
-David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tony Cesaro Sent: Wednesday, December 15, 2010 6:49 AM To: [email protected] Subject: Displaying URLs as clickable hyperlinks in Mid-Tier Diary Popup Editor ** I know there was a posting a long time ago about this that never was answered, but I wanted to reach out to see if anyone has figured this out. I went through the Mid-Tier documentation, BMC knowledge base and the arslist archives and haven't found a solution. This is default behavior in the WUT, but we are migrating to mid-tier only and need this functionality. Basically, I want to type in a URL, like http://www.google.com<http://www.google.com/>, save the entry, pull up the worklog and have it displayed as a hyperlink in the Diary history text area, like it may be displayed in your e-mail client. I have looked at changing the mbShowURL variable from "false" to "true" in the /opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html file, but it's not taking effect after flushing all caches. Has anyone made a change to get this to work? I wanted to see if there was some sort of config change to make before looking into parsing and converting URLs into html <a href*> tags. Thanks! ARS 7.6.03 Mid-Tier 7.6.03 Regards, Tony Cesaro [email protected]<mailto:[email protected]> http://amcpu.org<http://amcpu.org/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

