I just did this on your listed platform and it worked. I created a new Work
Info record from an incident, typed in an URL in the Notes field and it
displayed as a link. It did not work in the Summary field.

On Wed, Dec 15, 2010 at 9:49 AM, Tony Cesaro <[email protected]> wrote:

> **
> I know there was a posting a long time ago about this that never was
> answered, but I wanted to reach out to see if anyone has figured this out.
> I went through the Mid-Tier documentation, BMC knowledge base and the
> arslist archives and haven't found a solution.  This is default behavior in
> the WUT, but we are migrating to mid-tier only and need this functionality.
>
> Basically, I want to type in a URL, like http://www.google.com, save the
> entry, pull up the worklog and have it displayed as a hyperlink in the Diary
> history text area, like it may be displayed in your e-mail client.  I have
> looked at changing the mbShowURL variable from "false" to "true" in the
> /opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html
> file, but it's not taking effect after flushing all caches.
>
> Has anyone made a change to get this to work?  I wanted to see if there was
> some sort of config change to make before looking into parsing and
> converting URLs into html <a href*> tags.  Thanks!
>
> ARS 7.6.03
> Mid-Tier 7.6.03
>
> Regards,
>
> Tony Cesaro
> [email protected]
> http://amcpu.org
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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