I just did this on your listed platform and it worked. I created a new Work Info record from an incident, typed in an URL in the Notes field and it displayed as a link. It did not work in the Summary field.
On Wed, Dec 15, 2010 at 9:49 AM, Tony Cesaro <[email protected]> wrote: > ** > I know there was a posting a long time ago about this that never was > answered, but I wanted to reach out to see if anyone has figured this out. > I went through the Mid-Tier documentation, BMC knowledge base and the > arslist archives and haven't found a solution. This is default behavior in > the WUT, but we are migrating to mid-tier only and need this functionality. > > Basically, I want to type in a URL, like http://www.google.com, save the > entry, pull up the worklog and have it displayed as a hyperlink in the Diary > history text area, like it may be displayed in your e-mail client. I have > looked at changing the mbShowURL variable from "false" to "true" in the > /opt/bmc/ARSystem/midtier/resources/standard/html/CharEditBoxPopup.html > file, but it's not taking effect after flushing all caches. > > Has anyone made a change to get this to work? I wanted to see if there was > some sort of config change to make before looking into parsing and > converting URLs into html <a href*> tags. Thanks! > > ARS 7.6.03 > Mid-Tier 7.6.03 > > Regards, > > Tony Cesaro > [email protected] > http://amcpu.org > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

