Hi Debra, I can try to answer #1. To my understanding, if you do not see "Web-Services" option in Admin tool (in same group as Filters, Forms, Active Links, Menus etc), I dont think you have web-service plugin installed.
Thanks Chintan. --- On Tue, 12/28/10, Anderson Debra (PRN) <[email protected]> wrote: From: Anderson Debra (PRN) <[email protected]> Subject: Setting up web serivces on ARS existing server To: [email protected] Date: Tuesday, December 28, 2010, 11:40 AM ** Hi Everyone, We are running ARS 7.0.01 on Solaris with Mid-tier and want to try out Remedy Web Services integration. However I believe when our server was installed (a few years back) the web-services plug-in was not installed. Two Questions1 – How can I confirm the web-service plug-in is not installed. I don’t see any of the expected forms in the system for web services and the ar.conf file doesn’t list any web-service plug-in. 2 – The install documentation doesn’t give a lot of help on adding a plug-in to an existing system. I have to be careful not to mess up our development server as its used by several teams. Does anyone have suggestions on how to install/add this plug-in with minimal risk to the existing system? ThanksDebra Debra Anderson T 415.808.9118 | F 415.808.3535 600 Harrison St • San Francisco, CA • 94107 PRN | media where & when it matters This e-mail (including any attachments) is meant for only the intended recipient of the transmission, and may include confidential information. If you are not the intended recipient or you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone at (415) 808-3500 or by return e-mail and delete this e-mail, along with any attachments and copies, from your system. Thank you. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

