Thanks Atul. I'm trying to avoid a re-install if possible so as not to compromise the existing system - prefer if there is an install option to add a component without a complete re-install.
Debra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Atul Vohra Sent: Tuesday, December 28, 2010 1:48 PM To: [email protected] Subject: Re: Setting up web serivces on ARS existing server You could reinstall ars and select the web service option Atul Vohra On Dec 28, 2010, at 4:39 PM, "Anderson Debra (PRN)" <[email protected]> wrote: > Hi Fred, > > Thanks for the tip. I tried this process but got an error on a missing class file for the plug-in startup. > > In searching thru the jar files in the ar server bin area didn't find any with this class or class path included. > Is it possible the file that contains this class would be missing if the plug-in was not selected during the original install? > > Exception in thread "main" java.lang.NoClassDefFoundError: com/remedy/arsys/api/Util > 390695 : Can't locate the WebServiceSoapClient class (ARERR 9130) > > Any idea where this class file might be located? > > Thanks > Debra > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W > Sent: Tuesday, December 28, 2010 12:32 PM > To: [email protected] > Subject: Re: Setting up web serivces on ARS existing server > > If you have the line "Plugin: {path_to_file}/libwebservice.so" in your ar.conf then the plugin is installed. There are no forms required for the plugin to function. > > To install the plugin do the following: > First Find the file "libsebservice.so" is on your system. > Second Add a line in the ar.cfg "Plugin: {path_to_file}/libwebservice.so" > Third Restart the arserver processes > > To remove the plugin simply comment out the plugin line in the ar.conf and restart the arserver processes. > > Fred > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Anderson Debra (PRN) > Sent: Tuesday, December 28, 2010 1:40 PM > To: [email protected] > Subject: Setting up web serivces on ARS existing server > > ** > Hi Everyone, > > We are running ARS 7.0.01 on Solaris with Mid-tier and want to try out Remedy Web Services integration. > > However I believe when our server was installed (a few years back) the web-services plug-in was not installed. > > Two Questions > 1 - How can I confirm the web-service plug-in is not installed. I don't see any of the expected forms in the system for web services and the ar.conf file doesn't list any web-service plug-in. > > 2 - The install documentation doesn't give a lot of help on adding a plug-in to an existing system. I have to be careful not to mess up our development server as its used by several teams. Does anyone have suggestions on how to install/add this plug-in with minimal risk to the existing system? > > Thanks > Debra > > Debra Anderson > T 415.808.9118 | F 415.808.3535 > 600 Harrison St . San Francisco, CA . 94107 > > PRN | media where & when it matters > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
