HI Fred,

No, that did not work. Turned on mid-tier logging and got a bunch of stuff. 
This stands out as the last entry

WARNING: Caught GoatException
ARERR [9215] Internal error.

Thanks
Mark

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 08, 2011 4:51 PM
To: [email protected]
Subject: Re: Mid-Tier error on login

What form are you trying to open?   With Mid-Tier you specify a form to open 
and if you are not already logged the web server brings up the login page.  
Accessing the login page by itself does not help as the server does not know 
what to do after that.

If you have the Home form defined in the Server Information you can go to it 
by:  http://myserver.com/arsys/home

Fred


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Tuesday, March 08, 2011 3:43 PM
To: [email protected]
Subject: Mid-Tier error on login

**
Hi All,

I have hit on a strange one. When I attempt to log onto Remedy at the mid-tier 
(https://myserver.com/arsys/shared/login.jsp) I get the log on page, type in my 
username and password and press the login button.  The result is ARERR [-1] 
Message not found. The mid-tier is up because I can pass XML requests through 
the mid-tier to the server.

Can't find this in the Error Message Guide and I tried to find it on the BMC KB 
but no luck. Any ideas?

ARS 6.3 patch 20
Oracle 9.2
SunOS 5.9.

Thanks
Mark

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