The first way to imporve WEB client performance is to locate the Mid_Tier servers closer to you users.
-----Original Message----- From: Gard, Richard J <[email protected]> To: arslist <[email protected]> Sent: Wed, Mar 16, 2011 12:23 pm Subject: Re: ITSM 7.6.4 David, We are planning for our next global deployment of ITSM (7.6.03/4). The new olution will hopefully address considerable performance issues experienced by emote users of our current 7.1 deployment. The current deployment is located n the eastern seaboard where a large portion of my customer base is located. owever, my clients in Asia Pacific (fastest growing) and Europe have complained bout slow performance. What is the recommended implementation of ITSM 7.6.03/4 hat will present the best response times for all users of the system? We have onsidered placing mid tier and app servers in the remote regions, but I don't ave data to support this design. The reference architecture document http://documents.bmc.com/supportu/documents/49/03/114903/114903.pdf) does not peak to this design challenge directly. Suggestions greatly appreciated. Best regards, ich IS-ISS-SEM ervice Technology Development Manager TIL Practisioner Certified: Support and Restore ----Original Message----- rom: Action Request System discussion list(ARSList) [mailto:[email protected]] n Behalf Of Easter, David ent: Tuesday, March 08, 2011 1:52 PM o: [email protected] ubject: Re: ITSM 7.6.4 Not a rumor. There is a Statement of Direction posted: 24-Sep-2010 Provides end of life information for BMC Remedy ITSM Classic views. ttp://documents.bmc.com/products/documents/46/22/174622/174622.pdf David J. Easter anager of Product Management, Remedy Platform MC Software, Inc. he opinions, statements, and/or suggested courses of action expressed in this -mail do not necessarily reflect those of BMC Software, Inc. My voluntary articipation in this forum is not intended to convey a role as a spokesperson, iaison or public relations representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
