Gopal,

        I don't know of a command-line license add (or import) facility off the 
top of my head, but it's moot.  Your server needs to be operational and stable 
regardless.

        Check your error log.  There are probably messages for shutdown and 
startup, and maybe a fatal error.

        When you restart Remedy, monitor the script.  You may gain insight into 
a startup error.

        Server and database conditions can easily cause problems.  Exhausted 
disk space, cursors/cursor sharing, and any number of other things can prevent 
Remedy startup.

Mike White
EMail michael.wh...@verizon.com
Office 813.978.2192

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG
Sent: Friday, April 01, 2011 11:29 AM
To: arslist@ARSLIST.ORG
Subject: ARS 7.5 License Key

Hi List,
Can you please tell me how to add an licence through the command prompt?

We are not able the user tool because ther is some issue with the server and
it is getting restarted again and again.

Please help me...


Regards,
Gopal
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