Hi Uday/LJ, When i checked for the armonitor.conf file in our system, it is present in the below location ./remedy/ar/ITSM/telstra01/BackUp/armonitor.conf ./remedy/ar/AtriumCore/telstra01/BackUp/armonitor.conf
But the armonitor is not present in the ./remedy/ar/ARSystem/conf/ When ever i start my ARSystem, the armonitor is eventually called from the above location at the startup. Will this be a problem?(armonitor file not present as part of the ARSystem conf folder) Havnt commented any startup sh fiels in the armonitor conf.Just to confirm the folder relocation before commenting it Please guide us through this Regards, Gopal Uday Joshi wrote: > > Hi Gopal, > > Apparently the SLM engine is experiencing Segment violation (signal 11). > This can happen due to corruption in the definition. As suggested try to > start the basic ARServer by commenting out other component. > > However I am suspecting some problem as there is ARERR90 as well. Sugggest > to collect more detailed debug log to get hint at what might be corrupted. > > Best Regards, > > Uday Joshi > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of LJ LongWing > Sent: Saturday, April 02, 2011 10:03 PM > To: [email protected] > Subject: Re: ARS 7.5 License Key > > Ok...my first recommendation based on those logs would be to go into > armonitor.conf and comment out everything except maybe the arserverd and > the > arplugind....maybe the java plugin....but comment out everything else. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Gopal-SRG > Sent: Saturday, April 02, 2011 1:44 AM > To: [email protected] > Subject: Re: ARS 7.5 License Key > > Hi Pritch, > This is not an upgraded system.Its an evaluation version.This server > restart > has happened on the day in which this eval got expired. > Server is not stable and getting restarted again and again > http://old.nabble.com/file/p31301633/armonitor.log armonitor.log > http://old.nabble.com/file/p31301633/arerror.log arerror.log > > pritch wrote: >> >> >> Attached is the armonitor and arerror log.In the armonitor log the >> slmcollsv.sh is the which is staring point and it goes cycle again and >> again. >> Dont know how to get rid of it >> >> Regards, >> Gopal >> Hi Gopal, >> >> Was this an upgraded (or moved) system? If so, have you had server >> statistics on in the past? >> >> I ran into a problem with a past system where the system kept shutting >> down >> and restarting - it was thinking it was an eval copy but there were more >> than the limit of Server Statistic records in the DB which kept it from >> starting correctly. In that case, I needed to have the DB truncate the >> server statistics table (was >> t4 in that system). >> >> As stated previously, you should check the error logs, but if it's also >> telling you that the system is an eval copy (would show in the AR Error >> log), you may also want to see how many records are in the Statistics >> table. >> >> On Fri, 1 Apr 2011 11:42:51 -0400, "White, Michael W (Mike)" >> <[email protected]> wrote: >>> Gopal, >>> >>> I don't know of a command-line license add (or import) facility off > the >>> top of my head, but it's moot. Your server needs to be operational > and >>> stable regardless. >>> >>> Check your error log. There are probably messages for shutdown and >>> startup, and maybe a fatal error. >>> >>> When you restart Remedy, monitor the script. You may gain insight > into >> a >>> startup error. >>> >>> Server and database conditions can easily cause problems. Exhausted >> disk >>> space, cursors/cursor sharing, and any number of other things can >> prevent >>> Remedy startup. >>> >>> Mike White >>> EMail [email protected] >>> Office 813.978.2192 >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[email protected]] On Behalf Of Gopal-SRG >>> Sent: Friday, April 01, 2011 11:29 AM >>> To: [email protected] >>> Subject: ARS 7.5 License Key >>> >>> Hi List, >>> Can you please tell me how to add an licence through the command prompt? >>> >>> We are not able the user tool because ther is some issue with the server >>> and >>> it is getting restarted again and again. >>> >>> Please help me... >>> >>> >>> Regards, >>> Gopal >> >> > ____________________________________________________________________________ > ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > > -- > View this message in context: > http://old.nabble.com/ARS-7.5-License-Key-tp31296456p31301633.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > Please do not print this email unless it is absolutely necessary. > > The information contained in this electronic message and any attachments > to this message are intended for the exclusive use of the addressee(s) and > may contain proprietary, confidential or privileged information. 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