Hi Gopal, Was this an upgraded (or moved) system? If so, have you had server statistics on in the past?
I ran into a problem with a past system where the system kept shutting down and restarting - it was thinking it was an eval copy but there were more than the limit of Server Statistic records in the DB which kept it from starting correctly. In that case, I needed to have the DB truncate the server statistics table (was t4 in that system). As stated previously, you should check the error logs, but if it's also telling you that the system is an eval copy (would show in the AR Error log), you may also want to see how many records are in the Statistics table. On Fri, 1 Apr 2011 11:42:51 -0400, "White, Michael W (Mike)" <[email protected]> wrote: > Gopal, > > I don't know of a command-line license add (or import) facility off the > top of my head, but it's moot. Your server needs to be operational and > stable regardless. > > Check your error log. There are probably messages for shutdown and > startup, and maybe a fatal error. > > When you restart Remedy, monitor the script. You may gain insight into a > startup error. > > Server and database conditions can easily cause problems. Exhausted disk > space, cursors/cursor sharing, and any number of other things can prevent > Remedy startup. > > Mike White > EMail [email protected] > Office 813.978.2192 > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Gopal-SRG > Sent: Friday, April 01, 2011 11:29 AM > To: [email protected] > Subject: ARS 7.5 License Key > > Hi List, > Can you please tell me how to add an licence through the command prompt? > > We are not able the user tool because ther is some issue with the server > and > it is getting restarted again and again. > > Please help me... > > > Regards, > Gopal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
