Hi LJ,
the attached files are the one i got as part of debugging and i wanted to
know when will the arsignal returns value 11?
Please do the needful

Regards,
Gopal

LJ LongWing (Head) wrote:
> 
> Gopal,
> Didn't get any files.
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Gopal-SRG
> Sent: Tuesday, April 05, 2011 11:02 PM
> To: [email protected]
> Subject: Re: ARS 7.5 License Key
> 
> Hi Uday/LJ,
> I have commented all the component except arserverd in the armonitor.conf
> file.Still is the same issue.
> Attached the armonitor.conf and the zipped log file
> 
> Regards,
> Gopal
> 
> Uday Joshi wrote:
>> 
>> Hi Gopal,
>> 
>> Apparently the SLM engine is experiencing Segment violation (signal 11).
>> This can happen due to corruption in the definition. As suggested try to
>> start the basic ARServer by commenting out other component.
>> 
>> However I am suspecting some problem as there is ARERR90 as well.
>> Sugggest
>> to collect more detailed debug log to get hint at what might be
>> corrupted.
>> 
>> Best Regards,
>> 
>> Uday Joshi
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of LJ LongWing
>> Sent: Saturday, April 02, 2011 10:03 PM
>> To: [email protected]
>> Subject: Re: ARS 7.5 License Key
>> 
>> Ok...my first recommendation based on those logs would be to go into
>> armonitor.conf and comment out everything except maybe the arserverd and
>> the
>> arplugind....maybe the java plugin....but comment out everything else.
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of Gopal-SRG
>> Sent: Saturday, April 02, 2011 1:44 AM
>> To: [email protected]
>> Subject: Re: ARS 7.5 License Key
>> 
>> Hi Pritch,
>> This is not an upgraded system.Its an evaluation version.This server
>> restart
>> has happened on the day in which this eval got expired.
>> Server is not stable and getting restarted again and again
>> http://old.nabble.com/file/p31301633/armonitor.log armonitor.log 
>> http://old.nabble.com/file/p31301633/arerror.log arerror.log 
>> 
>> pritch wrote:
>>> 
>>> 
>>> Attached is the armonitor and arerror log.In the armonitor log the
>>> slmcollsv.sh is the which is staring point and it goes cycle again and
>>> again.
>>> Dont know how to get rid of it
>>> 
>>> Regards,
>>> Gopal
>>> Hi Gopal,
>>> 
>>> Was this an upgraded (or moved) system?  If so, have you had server
>>> statistics on in the past?  
>>> 
>>> I ran into a problem with a past system where the system kept shutting
>>> down
>>> and restarting - it was thinking it was an eval copy but there were more
>>> than the limit of Server Statistic records in the DB which kept it from
>>> starting correctly.  In that case, I needed to have the DB truncate the
>>> server statistics table (was 
>>> t4 in that system).
>>> 
>>> As stated previously, you should check the error logs, but if it's also
>>> telling you that the system is an eval copy (would show in the AR Error
>>> log), you may also want to see how many records are in the Statistics
>>> table.
>>> 
>>> On Fri, 1 Apr 2011 11:42:51 -0400, "White, Michael W (Mike)"
>>> <[email protected]> wrote:
>>>> Gopal,
>>>> 
>>>>    I don't know of a command-line license add (or import) facility off
>> the
>>>>    top of my head, but it's moot.  Your server needs to be operational
>> and
>>>>    stable regardless.
>>>> 
>>>>    Check your error log.  There are probably messages for shutdown and
>>>>    startup, and maybe a fatal error.
>>>> 
>>>>    When you restart Remedy, monitor the script.  You may gain insight
>> into
>>> a
>>>>    startup error.
>>>> 
>>>>    Server and database conditions can easily cause problems.  Exhausted
>>> disk
>>>>    space, cursors/cursor sharing, and any number of other things can
>>> prevent
>>>>    Remedy startup.
>>>> 
>>>> Mike White
>>>> EMail [email protected]
>>>> Office 813.978.2192
>>>> 
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList)
>>>> [mailto:[email protected]] On Behalf Of Gopal-SRG
>>>> Sent: Friday, April 01, 2011 11:29 AM
>>>> To: [email protected]
>>>> Subject: ARS 7.5 License Key
>>>> 
>>>> Hi List,
>>>> Can you please tell me how to add an licence through the command
>>>> prompt?
>>>> 
>>>> We are not able the user tool because ther is some issue with the
>>>> server
>>>> and
>>>> it is getting restarted again and again.
>>>> 
>>>> Please help me...
>>>> 
>>>> 
>>>> Regards,
>>>> Gopal
>>> 
>>>
>>
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> http://old.nabble.com/file/p31329320/armonitor.conf armonitor.conf 
> http://old.nabble.com/file/p31329320/Restart_Log.zip Restart_Log.zip 
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