Yes -- check out Kinetic Link -- free/opensource.
http://www.kineticdata.com/Products/KineticLink.html -John On Apr 5, 2011, at 9:24 PM, Andrew Fremont wrote: ** Hi List, It seems that it is not possible, but I want to double check... We want to send customers a URL (via email). One user click the link, it creates a new entry in Remedy. In the Mid-tier doc, it shows how to construct the URL to open the form in Search and Submit mode. E.g. http://<mid_tier_server/arsys/servlet/ViewFormServlet?form=<formName>&server=<ar_server>&qual=%27Assigned+To%27%3D%22ME%22&mode=Submit Is it possible? Thanks, Tam AR server 7.5 Mid-tier 7.1 SQL Oracle 10 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
