The Data Management Tool is windows only as it interfaces with Excel. So you need to download the Windows version of ITSM
Regards Danny Single Sign On (SSO) for the BMC Remedy AR System and ITSM http://www.javasystemsolutions.com/jss/ssoplugin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Atul Vohra Sent: 05 May 2011 21:28 To: [email protected] Subject: Re: csv templates for loading data in 7.6.4 Hi, I have BMCRemedyITSMSuite7.6.04.solaris.tar.gz (we have a unix environment) package. This package did not have a data management zip file. How do I get the zip file - I can not download the ITSM suite installer.zip from BMC Electronic Product Distribution page. Can someone send me the spread sheets? Thanks Atul Vohra -----Original Message----- From: "Andrew C Goodall" [[email protected]] Date: 05/05/2011 02:59 PM To: [email protected] Subject: Re: csv templates for loading data in 7.6.4 Atul - download the ITSM suite installer zip and then unzip it - yuou should see the data management zip - then unzip that and install on your client. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of DSimmons107 Sent: Thursday, May 05, 2011 1:56 PM To: [email protected] Subject: Re: csv templates for loading data in 7.6.4 They get installed on the local machine when the data management client is installed. It should be installed in c:\Program Files\BMC Software\DataManagementClient it installs spreadsheets for 7.0,7.5, and 7.6. Hope that helps. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Atul Vohra Sent: Thursday, May 05, 2011 1:40 PM To: [email protected] Subject: csv templates for loading data in 7.6.4 All, I am not able to find this on BMC web site and was wondering if someone in this group could help me with this. I was looking for the csv templates that we could use to populate and load it in the Data Load forms. We are on version 7.6.4. There were csv templates for Foundation data, CI load, Functional Data (Incident/Problem etc). Any help would be appreciated. Atul Vohra ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
