My issue was I could not find the windows version thus was asking for the files

Will go to BMC for it

Thanks
Atul Vohra

On May 5, 2011, at 4:46 PM, Danny Kellett <[email protected]> 
wrote:

> The Data Management Tool is windows only as it interfaces with Excel. So you 
> need to download the Windows version of ITSM
> 
> Regards
> Danny
> 
> Single Sign On (SSO) for the BMC Remedy AR System and ITSM
> http://www.javasystemsolutions.com/jss/ssoplugin
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Atul Vohra
> Sent: 05 May 2011 21:28
> To: [email protected]
> Subject: Re: csv templates for loading data in 7.6.4
> 
> Hi, 
> 
> I have BMCRemedyITSMSuite7.6.04.solaris.tar.gz (we have a unix environment) 
> package. This package did not have a data management zip file. How do I get 
> the zip file - I can not download the ITSM suite installer.zip from BMC 
> Electronic Product Distribution page.
> 
> Can someone send me the spread sheets?
> 
> Thanks
> Atul Vohra
> 
> -----Original Message-----
> From: "Andrew C Goodall" [[email protected]]
> Date: 05/05/2011 02:59 PM
> To: [email protected]
> Subject: Re: csv templates for loading data in 7.6.4
> 
> Atul - download the ITSM suite installer zip and then unzip it - yuou
> should see the data management zip - then unzip that and install on your
> client.
> 
> 
> Regards,
> 
> Andrew Goodall
> Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of DSimmons107
> Sent: Thursday, May 05, 2011 1:56 PM
> To: [email protected]
> Subject: Re: csv templates for loading data in 7.6.4
> 
> They get installed on the local machine when the data management client
> is installed.  It should be installed in c:\Program Files\BMC
> Software\DataManagementClient  it installs spreadsheets for 7.0,7.5, and
> 7.6.  Hope that helps.  
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Atul Vohra
> Sent: Thursday, May 05, 2011 1:40 PM
> To: [email protected]
> Subject: csv templates for loading data in 7.6.4
> 
> All,
> 
> I am not able to find this on BMC web site and was wondering if someone
> in this group could help me with this. I was looking for the csv
> templates that we could use to populate and load it in the Data Load
> forms. 
> 
> We are on version 7.6.4.
> There were csv templates for Foundation data, CI load, Functional Data
> (Incident/Problem etc).
> 
> Any help would be appreciated.
> 
> Atul Vohra
> 
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