Thanks Danny

Atul Vohra

On May 6, 2011, at 5:27 AM, Danny Kellett <[email protected]> 
wrote:

> Atul,
> 
> I have emailed the sheets to you
> Regards
> Danny
> 
> Single Sign On (SSO) for the BMC Remedy AR System and ITSM
> http://www.javasystemsolutions.com/jss/ssoplugin
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Atul Vohra
> Sent: 06 May 2011 00:25
> To: [email protected]
> Subject: Re: csv templates for loading data in 7.6.4
> 
> My issue was I could not find the windows version thus was asking for the
> files
> 
> Will go to BMC for it
> 
> Thanks
> Atul Vohra
> 
> On May 5, 2011, at 4:46 PM, Danny Kellett
> <[email protected]> wrote:
> 
>> The Data Management Tool is windows only as it interfaces with Excel. So
> you need to download the Windows version of ITSM
>> 
>> Regards
>> Danny
>> 
>> Single Sign On (SSO) for the BMC Remedy AR System and ITSM
>> http://www.javasystemsolutions.com/jss/ssoplugin
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Atul Vohra
>> Sent: 05 May 2011 21:28
>> To: [email protected]
>> Subject: Re: csv templates for loading data in 7.6.4
>> 
>> Hi, 
>> 
>> I have BMCRemedyITSMSuite7.6.04.solaris.tar.gz (we have a unix
> environment) package. This package did not have a data management zip file.
> How do I get the zip file - I can not download the ITSM suite installer.zip
> from BMC Electronic Product Distribution page.
>> 
>> Can someone send me the spread sheets?
>> 
>> Thanks
>> Atul Vohra
>> 
>> -----Original Message-----
>> From: "Andrew C Goodall" [[email protected]]
>> Date: 05/05/2011 02:59 PM
>> To: [email protected]
>> Subject: Re: csv templates for loading data in 7.6.4
>> 
>> Atul - download the ITSM suite installer zip and then unzip it - yuou
>> should see the data management zip - then unzip that and install on your
>> client.
>> 
>> 
>> Regards,
>> 
>> Andrew Goodall
>> Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of DSimmons107
>> Sent: Thursday, May 05, 2011 1:56 PM
>> To: [email protected]
>> Subject: Re: csv templates for loading data in 7.6.4
>> 
>> They get installed on the local machine when the data management client
>> is installed.  It should be installed in c:\Program Files\BMC
>> Software\DataManagementClient  it installs spreadsheets for 7.0,7.5, and
>> 7.6.  Hope that helps.  
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of Atul Vohra
>> Sent: Thursday, May 05, 2011 1:40 PM
>> To: [email protected]
>> Subject: csv templates for loading data in 7.6.4
>> 
>> All,
>> 
>> I am not able to find this on BMC web site and was wondering if someone
>> in this group could help me with this. I was looking for the csv
>> templates that we could use to populate and load it in the Data Load
>> forms. 
>> 
>> We are on version 7.6.4.
>> There were csv templates for Foundation data, CI load, Functional Data
>> (Incident/Problem etc).
>> 
>> Any help would be appreciated.
>> 
>> Atul Vohra
>> 
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