I've never had it clear the logging window. Using Firefox and switching forms I sometimes get a whole new logging window pop up (I ended up once with 4 logging windows and 1 form window). Could it be IE is reusing windows of the same name and my Firefox is not?
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Thursday, May 05, 2011 10:50 PM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier Logging issue ** When I ran into it it was on 7.6.03 across the board - and the window cleared itself with very little stuff in the buffer - like maybe 50 lines of logging. I was checking some workflow at the time that happened on a button click. I had closed the window. I clicked the button, saw the window open, do a few lines of code, and then when the dialog popped that was wired to the button "open window" action it cleared. I thought perhaps it was related to me closing the window so I did it again from scratch without ever closing the logging window and it had the same result. William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lucero, Michelle Sent: Thursday, May 05, 2011 4:09 PM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier Logging issue ** Hi, James: I too have seen this behavior, but in 7.0.1 patch 04 and 7.1.x mid-tiers on IE6 and IE7. I have yet to research it, but am curious to know if there is some setting to retain a certain number of lines in the logging window. Just like the behavior you described, it almost seems that it reaches some threshold and starts all over again. Thank you, Michelle Lucero Service Desk Design and Build CNSLT - APPS PROG Office: 214-209-0034 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Thursday, May 05, 2011 3:09 PM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier Logging issue ** I just experienced this the first time yesterday in 7.6.03 as well. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of James Brockman Sent: Thursday, May 05, 2011 2:39 PM To: arslist@ARSLIST.ORG Subject: Mid Tier Logging issue ** Hi, list. It's been a while. I have an open ticket with BMC on this, but was wondering if anyone else had seen (or found a workaround) for this issue ARS 7.6.4, Mid Tier, IE8 -- when I do client-side logging through the Mid Tier, it sometimes* clears the contents of the log window, trashing the previous contents of the log. This makes troubleshooting client-side workflow almost impossible. In other words, on a complex action, you see scroll-scroll-scroll-scroll - WIPE - scroll. And after what was obviously a ton of workflow, there are a couple of dozen lines in your logging window. *usually on window open, but not neccessarily - it also seems to happen when an open window calls a Remedy form in a frame, like the Landing Console. Help? James Brockman _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
