Set the service to run with a login user that is an Admin on that box. I've had problems on previous versions where the email service would not run correctly until I did that and rebooted the system. A restart of the service wouldn't work.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Richard Copits Sent: Wednesday, June 01, 2011 3:12 PM To: [email protected] Subject: Re: Email not working... any suggestions? ** Thanks for the info....but I'll keep plugging along and see if anything works. Clicking on the batch file causes the emails to go out but it doesn't seem to work as a service....strange... From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Wednesday, June 01, 2011 3:50 PM To: [email protected] Subject: Re: Email not working... any suggestions? ** I had problems with many of the various 7.5 patches with them clobbering the email engine and/or failing to reinstall the service. One of the main reasons that I skipped 7.5. I don't remember the 7.5 installer being able to uninstall it properly, either, so that you could add it back in. Looking at my notes, I had to uninstall everything ARS, which is probably not an option for you. I recall that one of support's suggestions was to install it on a different server (at which point I declared 7.5 DOA and waited for 7.6.03), and that might give you a quick fix until you can find a more permanent solution. Don't do it on a mid-tier server - it's the same monolithic installer that didn't work properly until 7.6.03, and you might get a good mail server but clobber your mid-tier! Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Richard Copits Sent: Wednesday, June 01, 2011 2:14 PM To: [email protected] Subject: Email not working... any suggestions? ** We just upgraded to AR server 7.5 patch 7 and after the upgrade and reboot the outgoing mail server service refuses to be created. A reinstall of the mail client didn't help. Looks like there are several entries in the registry but no idea why. Any help/suggestions/solutions? BMC isn't responding very promptly to this critical situation so I'm looking at any and all possible solutions. ________________________________ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
