Where did you get the “7603_build001 value from? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: Thursday, June 02, 2011 10:36 AM To: [email protected] Subject: Re: Email not working... any suggestions?
I ran an install not too long ago and the email service did not create. Below is the instructions that BMC sent. Now we can go ahead follow the steps below to create the Email Engine service in the services console. 1. Please verify the below and then run the command. D:\Program Files\Java\jre1.6.0_22\bin\client\jvm.dl -- Is the path to the JVM.dll file. D:\Program Files\AR System\AREmail\AREmaild -- Is the install directory of the Email Engine 2. Run the following command. > armaild.bat install "D:\Program Files\Java\jre1.6.0_22\bin\client\jvm.dll" > "D:\Program Files\AR System\AREmail\AREmaild" 7603_build001 <ServerName> 3. The service should not get created in the services console. ________________________________ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message.

