Basically it is saying that arserverd crashed with an api call GLE. GLE -- Get list Entry which is being processed by list queue i.e., 390635. In this instance it happens to be email engine trying to do some query and arserver crashed. Try turning on api,sql logs and see if you can find anything from that.
On Jun 2, 12:42 pm, NormD <[email protected]> wrote: > We are getting several messages in the arerror log and are having trouble > determining the cause. The messages change in that they sometimes differ in > the client being reported. Can someone shed some light on this as to a > protential cause and/or resolution? > > Thu May 19 09:39:24 2011: AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > > Thread Id: 10692 > Version: 7.6.04 Build 002 201101141059 Jan 14 2011 12:01:30 > ServerName: nesa > Database: SQL -- Oracle > Hardware: x86_64 > OS: Windows Server 2003 > RPC Id: 32970 > RPC Call: 5 (GLE) > RPC Queue: 390635 > Client: User Remedy Application Service from E-mail Engine (protocol 18) > at IP address 10.128.34.12 > Logging On: > Code: c0000005 > Operation: read > Access Addr: 000000000000000C > Stack Begin: > Stack End > Thu May 19 09:39:24 2011 390635 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > Thu May 19 09:39:24 2011 0xc0000005 > Thu May 19 09:39:24 2011 390635 : AR System server terminated — fatal error > occurred in ARSERVER (ARNOTE 21) > > -- > View this message in > context:http://ars-action-request-system.1093659.n2.nabble.com/Error-in-ARS-7... > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
