Hi,
It (RRR|ArxToHTML) costs zero, but you will not be able to do regular
Remedy-searches in your data.
Depending on your layout requirements rrrArxToHTML may or may not fit your
needs.
You may import a sub-set of the data into your current Remedy instance to
allow limited searches, and then have links to show the actual ticket
content.
Or you may have some other google-type thing index your data to allow full
text search in some web page.
If the layout of the ArxToHTML-conversion does not fit, you can always
talk to me.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi Misi,
> Thanks for responce I like what you suggested for me but option 1) I
> suggested this to my manager he is totally against to it.
>
> option 2 how much it costs I don't know I need to check it.
>
> Thanks
> G
>
> Misi Mladoniczky wrote:
>>
>> Hi,
>>
>> If you have the same database vendor on both sides, creating a database
>> link (or whatever it is called in your db) should allow you to access
>> the
>> data via a View-form.
>>
>> Vendor-integrations takes a lot of time to do from scratch.
>>
>> There are 3rd party vendor form connectors to various databases out
>> there,
>> maybe you should look at one of these?
>>
>> If this is only historical data, I would go for one of these solutions
>> instead:
>>
>> 1. Create regular history forms in your current database, and import the
>> data into your active AR Server
>>
>> 2. Create html pages of your data and store on your intranet. This can
>> be
>> done using RRR|ArxToHTML, but will require form definitions and arx
>> files
>> of your data: https://www.rrr.se/cgi/tools/main#rrrArxToHTML
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se
>>
>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>>
>>> Hi LJ Long wing,
>>>
>>> Thanks for the response and better solution I want to clarify first
>>> that
>>> I
>>> am trying to retrieve the external database is ARSystem 6.3 there is no
>>> ARServer just there is database in the same DB server and lot's of
>>> attachments and Tasks as well.I have created view which will get the
>>> change
>>> information to ma view form it is throwing the time out error so I have
>>> dropped using View form. So I trying to use the Vendor form can any
>>> one
>>> suggest me using the Vendor form can I be successful or is there any
>>> other
>>> different approach for this task.
>>>
>>>
>>> LJ LongWing (Head) wrote:
>>>>
>>>> I believe what you are looking for is a View form....create a linked
>>>> table
>>>> in your DB to the remote DB's table, then build a view form on top of
>>>> that
>>>> view.
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList)
>>>> [mailto:[email protected]] On Behalf Of gok's
>>>> Sent: Friday, June 03, 2011 4:22 PM
>>>> To: [email protected]
>>>> Subject: Using of Vendor form .............
>>>>
>>>> Hi All,
>>>>
>>>> using Vendor form can I query external database to User tool in
>>>> clarity
>>>> we
>>>> have external data where user what to see some information from that
>>>> database. that external data can been see as a record in a regular
>>>> form
>>>> by
>>>> clicking a button in a table. The user should not modify or delete he
>>>> can
>>>> only read it or query it ....does Vendor form satisfies this
>>>> requirements.
>>>>
>>>> Thanks
>>>> Gokul
>>>>
>>>> --
>>>> View this message in context:
>>>> http://old.nabble.com/Using-of-Vendor-form-.............-tp31769215p31769215
>>>> .html
>>>> Sent from the ARS (Action Request System) mailing list archive at
>>>> Nabble.com.
>>>>
>>>> ____________________________________________________________________________
>>>> ___
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>>>
>>>> _______________________________________________________________________________
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>>>
>>>>
>>>
>>> --
>>> View this message in context:
>>> http://old.nabble.com/Using-of-Vendor-form-.............-tp31769215p31775449.html
>>> Sent from the ARS (Action Request System) mailing list archive at
>>> Nabble.com.
>>>
>>> _______________________________________________________________________________
>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>>
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>
>>
>
> --
> View this message in context:
> http://old.nabble.com/Using-of-Vendor-form-.............-tp31769215p31792098.html
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
_______________________________________________________________________________
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