Hi Mike,
 
Thanks! So I just need to import in 1 form? For example, if I want to
create a Computer System asset, I just need to import to the
AST:ComputerSystem form?
 
Also, how do I know which fields are mandatory and which ones will be
automatically generated? (e.g. Should I just leave the Reconciliation ID
and Instance Id fields blank?)
 
Regards,
Kali
 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Michael Burton
Sent: Monday, 27 June 2011 6:49 PM
To: [email protected]
Subject: Re: Creating bulk assets - Remedy 7.6.03


** 
Hi Kali,
 
I've done quite a few of these. The best method I've found to use is:
 
1) Create/Open the CSV and sanitise the data.
2) Open the ComputerSystem form in the user tool and work out which
column on the CSV you want to go in to which field on the CS form. I
then write the name of the field in a new row at the top of the sheet
and work my way across the sheet.
3) If your not sure on the field names - open Dev Studio and cross check
the field names with the actual name. I then write this in a further row
at the top of the sheet.
4) Once finished I delete the unused column names, and then map in to
the Data Import tool.
 
Once you've done it a few times, you can get quite proficient at it !!

You'll also need to include some mandatory fields as well such as status
and data set ID.
 
Regards
 
-
Mike
 
 
 

________________________________

Date: Mon, 27 Jun 2011 13:50:50 +0800
From: [email protected]
Subject: Creating bulk assets - Remedy 7.6.03
To: [email protected]

** 
Hi,
 
Has anyone tried to create bulk assets (Computer System, Database) using
the Remedy 7 Data Import Tool. If yes, are there any documents around
that offers a guide on what should be the values/columns used in the csv
file and what forms should it be imported to?
 
Thanks!
 
Regards,
Kali
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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