Hi folks do you have any idea about the email logs and their size in my env the log file size is increasing like 10 mins 10 gb how to trouble shoot it
thanks Uday On Fri, Jul 29, 2011 at 9:09 AM, Reiser, John J <[email protected]> wrote: > Chris, > That's good to know. > I can telnet from the AR server to the mail host some I'm good for outbound > email. > I have a ticket open with BMC because the installation still doesn't load > the Email forms . > > --- > John J. Reiser > Remedy Developer/Administrator > Senior Software Development Analyst > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by > me > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of strauss > Sent: Thursday, July 28, 2011 4:47 PM > To: [email protected] > Subject: EXTERNAL: Re: Email Engine Installation in DMZ > > We are switching from MAPI to POP3/SMTP for 7.6.04.01 - I have installed > quite a few Email Engines on Windows 2003 and 2008 that way, and they work > against both the Exchange server and the failover server, defined as the > primary campus email server which is *nix something. These are just my > settings: > > Email Engine RMI Port 1100, RPC Program Number 0 > AREmail_In > POP3 > Email Server requires SSL = Yes > <fqdn of my mail server> : 995 > Email account domain\mailboxuser > AREmail_Out > SMTP > [email protected] > Email Server requires SSL = No > <fqdn of my mail server>: 25 > BLANK OUT ACCOUNT > (MUST DO THIS AGAIN IN CONFIGURATION AFTER INSTALL!! IT FILLS IT > BACK IN AGAIN FROM _In record) > > The trick for you will be to decide where the mailbox is for incoming mail - > my POP3 connection is to an account which could do MAPI if I wanted to keep > fighting problems with Outlook. > > When I specify the *nix mail server as my _Out server on port 25, mail goes > out just fine; that mail server is set up to allow our campus servers to use > it to forward mail. There will be an issue with mail coming back in without > a real mailbox to receive it. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Reiser, John J > Sent: Thursday, July 28, 2011 3:34 PM > To: [email protected] > Subject: Email Engine Installation in DMZ > > Hello Listers, > ARS 7.6.04 SP1 > Windows 2003 Enterprise x64 Edition SP2 (Virtual Machine) > Everything is installed as 32 bit. > SQL Server 2005 is on a remote machine > > I am trying to install the Email Engine (7.6.04 SP1) and I don't get the AR > System Email xxx forms loaded to the system. I also have a situation where > the domain that hosts our ARSystem Server does not have a mail server. > There is a port (25) open through the firewall to allow sendmail to connect > to a Unix mail forwarding server. > Since the OS is Windows I'm not sure what I need to do to get the outgoing > email to send mail if there is no MS Exchange server to access. > I just did an uninstall of the Email Engine and will try to re-install it > tomorrow. > > TIA, > > > --- > John J. Reiser > Remedy Developer/Administrator > Senior Software Development Analyst > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by > me > > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
