The OOTB BMC Remedy ITSM applications have not yet been enhanced to take advantage the feature, no.
-David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Friday, July 29, 2011 09:15 PM To: [email protected] Subject: Re: ITSM multi tenancy - customer company vs operating company needs ** The question is does ITSM take advantage of the feature yet? I am sure one could change the Group record for a Company directly to adjust the hierarchy but I am wondering what kind of unexpected behavior that may cause? Jason On Jul 29, 2011 5:54 PM, "Easter, David" <[email protected]<mailto:[email protected]>> wrote: _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
